Privacy Policy

Mercenary Trader takes your personal privacy seriously. Please take a few moments to review the steps we take to ensure your privacy and security while giving you the best possible customer service as you use our web sites.

Cookies

Cookies are small files placed on your hard drive by an Internet server when you visit a web site. Some cookies can be used to identify your computer each time you visit a site.

The Mercenary Trader web site only uses cookies to allow authentication for access to the Subscriber Only areas of our sites.

In other words, you can leave the site and come back without having to re-enter your user name and password every time (within a set time period). We do not use cookies to track your browsing habits or collect any information about you.

Submitting Data

At no time are you required to submit personal information to access any area of the Mercenary Trader “dot com” site. Visitors to the Mercenary Live Feed are asked to submit a log-on name and password.  This is to ensure you can receive the services you are paying for.

Ordering Online

Any data you submit to us through an online order form is transferred to us via secure transmission – and is kept in databases that cannot be accessed from outside our firewall.

In other words, any data you send us is encrypted, so in the unlikely event a hacker intercepts your data, it cannot be easily read. Our firewall is a mechanism that prevents access to our servers by anyone outside of the company.

Mercenary Trader does not sell or rent your name to anyone. That means that only authorized employees of Mercenary Trader ever have access to any information you submit. We may use your name and address to send you information on other trading products that may suit your interests.  And we must turn over any pertinent information to any law enforcement agency that takes the proper steps to require it.

If at any time you wish to be removed from our mailing list, please contact our customer service department.

E-mail

If you subscribe to the Mercenary Dispatch, your name and e-mail address will be placed in a database. As with all other personal information, only employees of Mercenary Trader have access to this data. We do not give Mercenary Trader addresses to outside companies.

Any e-mail you send to Mercenary Trader is completely confidential. We will not add your name to our e-mail list without your permission. For security reasons, if your inquiry is about one of your subscriptions, we may ask you to submit some additional information only to verify your identity. Remember, in this case we are only asking you to confirm information you have already given us.

Live Feed Pricing Plan

Mercenary Trader offers three pricing tiers for the Mercenary Live Feed service.  All prices are subject to change, but subscribers to each tier are able to “lock in” current pricing levels for a minimum of two years.

• Annual: $795

• Bi-annual (six month): $495

• Quarterly (three month): $295

FREE TRIAL PERIOD: All subscription plans are FREE for 14 calendar days.  A valid payment method is required to create your account, but you will not be charged during the trial period.  Once the 14 day trial period is complete, you will be billed based on your selected pricing plan.

You can cancel your account at any time by emailing livefeed@mercenarytrader.com or contacting customer service at 800-557-9082.

Please see our Cancellation / Refund Policy for details.

Cancellation / Refund Policy

All subscription plans offer a free 14-day trial period.  If for any reason you wish to cancel within 14 calendar days of initiation, simply send an email to livefeed@mercenarytrader.com requesting cancellation.

After this 14 day period, your payment will be processed per the selected pricing plan.

Subscribers may cancel at any time and the termination will be effective on a quarterly basis from the start date of the subscription.

• For quarterly subscribers, cancellation will be noted and service terminated at the close of the current billing quarter.

• For annual and bi-annual subscribers, termination will be effective at the close of the current billing quarter. Upon cancellation, a pro-rated refund equal to any un-used quarters will be issued.

New Subscriber / Auto-Renewal Policy

The capacity for Mercenary Live Feed subscribers is limited. For that reason Mercenary Trader reserves the following rights:

• The right to raise prices for new subscribers at any time.

• The right to close the subscription window outright to new subscribers at any time.

• The right to refuse new subscribers who previously cancelled and wish to subscribe again.

All Mercenary Live Feed subscriptions include an auto-renewal feature which renews each subscription at the locked-in rate at the end of the selected billing cycle (annual, bi-annual, or quarterly).

If you wish to discontinue your Mercenary Live Feed subscription and not auto-renew, a cancellation request must be sent to livefeed@mercenarytrader.com or via customer service at 800-557-9082.

All cancellation requests must be received via email (livefeed@mercenarytrader.com) or customer service (800-557-9082) 24 hours before the calendar date expiration of the current billing cycle.